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  Public Ticket #2146306
Theme bugs and request help.
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  •  1
    kilenearth started the conversation

    Theme bugs

    A1) breadcrumb position is overlaid on headline of archive page.
    example: https://www.abactoday.com/category/dorm/groovy-condo/

    A2) The left hamburger sidebar cannot scroll properly in mobile. It seems like when we try to scroll, it scroll the full-page instead, not the left hamburger bar itself. http://prntscr.com/p4d9iz
    A3) right sidebar display every page load in mobile until the page completely loaded in mobile,. It could take 2-5 second to load the page which is not expected to be good user experience. http://prntscr.com/p4dapn
    A4) some of the icons on left-side menu is not showing properly. http://prntscr.com/p4d7kh  (We used Unyson's breadcrum extension)

    Request help:
    B1) The main group page and sub-groups are private. It needs to be public page.
    https://www.abactoday.com/groups/
    B2) How to hide post excerpt on listing page. We tried it on the 2 extreme which is http://prntscr.com/p4d546 or http://prntscr.com/p4d5v3, but we just need to have "featured image" and "post headline" only.
    B3) read more button is read. It needs to change color and the text. http://prntscr.com/p4d6la
    B4) How can we set Web-app bookmark to customer's phone
    B5) How can we use Push notification or direct message to logged in users' inbox messaging system.

    thank you

  •  1
    kilenearth replied

    A5) When we create brand new "page" and set it as "homepage", it gets looping endless redirection. Please help to fix.

  •  10
    Alex replied

    Hi,

    confirm bug A2, this is an old problem, one of many,

    if, when you first open the left menu on a mobile device, try scrolling it down to the end, the menu will disappear incorrectly, while the menu close icon indicates that the menu is still open,

    after re-opening the menu, it no longer disappears, but the impression of a careless site and an unstable site is created,

    and this is far from the only problem, unfortunately (((

  •  1
    kilenearth replied

    hi Alex. 

    We do not understand your answer. 

    Are you answering only the A2 point? How about the other bugs or help requested?
    Can you please help to answer them point by point please?

    Thanks

  •  10
    Alex replied

    Hi kilenearth,

    1. I am not a representative of support, but the same user as you,

    2. Yes, I wrote only about point A2,

    explain in more detail what is not understand in my answer and I will try to clarify.

  •  1
    kilenearth replied

    Alex, noted with thanks that you are a user. 

    Well let's wait for the support team to answer these questions

  •  1
    kilenearth replied

    A6) "page" are no longer working when using Woffice theme (404 error). Switching back to other theme works normally. 

    We alos tried to save permalink setting to refresh .htaccess but it works only for less than 1 day. After that it gets 404 error again.

  •  626
    François replied

    Hello, 

    Sorry for the delay on this, but it's a queued ticket system, whenever a reply is added it gets pushed at the end of the queue...

    Here we go:  

    A1. You can use this custom CSS: 

    #featuredbox.centered .pagetitle > h1{ font-size: 40px !important; }
    

    To make the heading smaller and give some room to the Breadcrumb line, it's also doable from your Theme Settings. But it's just a space issue. The header's height is fixed. So if the headline is too large and goes on 2 lines, there is no space for the breadcrumbs.

    A2. What device are you using + browser? We'll see to reproduce it and get that fixed in the next update. Thanks for the bug report. 

    A3. That's due to the time of executing the JavaScript, I don't have any fix right now on this. You can make your site faster and that issue will go away: 

    https://alkaweb.atlassian.net/wiki/spaces/WOF/pages/4227629/Slow+app

    A4. Could be an icon conflict, can you send me the icon name or icon screenshot from the backend so I can tell you why. 

    A5. That's likely because it's assigned somewhere else, see: 

    https://alkaweb.atlassian.net/wiki/spaces/WOF/pages/4227641/This+Webpage+has+a+redirect+loop

    A6. Do you have an example of a certain page? Make sure that if you've DP PRO Calendar plugin you check the "rewrite URL option" out. They explain clearly that this causes 404 errors. Otherwise, we have several ways of fixing it. Also, do you have a tool to monitor your server performances? 

    B1. There is an option for this in the Theme Settings > Permissions > BuddyPress Pages Options.

    B2. You can use some custom CSS ->

    .blog .blog-sum-up {display: none;}

    Or edit the template from your child theme, whatever works better for you. 

    B3. If you've got that content built with the Visual Composer, you want to edit that color directly from there. otherwise it's coming from the Theme Settings > Styling tab as a default color. But the page builder lets you change this color. 

    B4. You can set the icons from the Theme Settings > Styling tab. Woffice creates the manifest file for you. Then on the device -> from any browser -> "Add to Home Screen".

    B5. BuddyPress Profile > Messages > Compose. They also have an option to sent "Notices" to all users. You can also use some plugins if easier for you, there are many available. 

    Kind Regards,

    François 

    Want feedback on your awesome site? Get yourself a beta access on our new product Feedier.com here: https://feedier.com/

  •  1
    kilenearth replied

    B1) [X] Fixed on desktop only, but Mobile is not fixed. Please help to check it on the live site.

    B2.) [X] We used the custom CSS code as you suggested, but it still does not work. Please help. See from https://www.abactoday.com.

    .blog .blog-sum-up {display: none;}

    B3) [X]We are not able to find the (red) color setting in "page builder" or "Theme Settings > Styling tab"

    B4) [X] We cannot find the "icon" setting in  "Theme Settings > Styling tab" that you suggested.

    And we do not understand.... what do you mean by on the device? 

    "Then on the device -> from any browser -> "Add to Home Screen".

    B5) [✓] we will try it. Thanks

  •  1
    kilenearth replied

    A1)  [✓] Fixed. Thanks

    A2) [X] We believe that this has been reported by many many people, you should know the issue already. Anyway we use
    - Desktop (mobile view), Windows 10, "Google Chrome Version 76.0.3809.132 (Official Build) (64-bit)"
    - Mobile Samsung galaxy note FE, Android version 9, Chrome version 77.0.3865.73

    >>!!!! Please let us know when will be your ESTIMATED new release which will include this update. Many people (including @Alex in this thread) are waiting for this.

    A3) [X] not fixed, but thank you.

    A4) [✓] Noted. We will send you it later, when we found it again.

    A5) [X] It is not about what you explained. We are talking about all of the pages which is assigned to be the "homepage" will be unlimitted-loop redirect. http://prntscr.com/p5qbzg

    A6) [X] We do not have the "DP PRO Calendar plugin" installed yet. 
    This afternoon the issue came back again. >> We just clicked same permalink to refresh the .htaccess >> it worked as same as last time >> We will send you the URL again when it does not work again.