Okay
  Public Ticket #2012955
Language
Closed

Comments

  • Paul started the conversation

    Hello to your team,
    I actually expected the translation to work in german. Unfortunately it is completely incomplete already on the start page, not to speak of the rest at all. How do we get a really useful multilingual version now?

  •  606
    François replied

    Hello Paul, 

    The translation files are sent by our customers and we update them when we receive them. We have a guide about how to translate it here: https://alkaweb.atlassian.net/wiki/spaces/WOF/pages/2228238/Languages

    There are some missing translations because we do update the theme, a LOT. So, if we don't receive the file update for a couple of months, this happens.  

    But every single string is translatablesmile.png

    Kind Regards,

    François 

    Want feedback on your awesome site? Get yourself a beta access on our new product Feedier.com here: https://feedier.com/

  • Paul replied

    Donald Trump would say "how sad"...

    Before we bought Woffice, we explicitly asked whether a complete translation was available in German: the statement was clearly "yes". Your way of selling a license is very dishonest. Actually we wanted to buy an "Extended Licence", but unfortunately it won't work out that way.

  •  606
    François replied

    Hi Paul,

    Sorry if there was a misunderstanding, there is a german translation that use to be complete but is no longer complete. I'll update our sales team so it doesn't happen again. 

    If that's a reason for you to not use the theme feel free to ask a refund here: https://themeforest.net/refund_requests/new we'll get your money back and terminate your license. 

    Otherwise, any single string can be translated and there is a lot of strings in the file that are backend only and therefore don't have to be translated. 

    Also, note that many untranslated strings are not coming from Woffice but plugins, like BuddyPress. 

    I wish you a nice weekend. 

    Kind Regards,

    François 

    Want feedback on your awesome site? Get yourself a beta access on our new product Feedier.com here: https://feedier.com/