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  Public Ticket #2005061
Woffice Core Plugin
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Comments

  •  2
    sath67 started the conversation

    I have installed the latest Woffice theme and child. There is a message on all admin pages which says: You are using Woffice without the Woffice Core plugin. Please activate it to enjoy Woffice's features.

    How do I get the Woffice Core Plugin to install? It's not in the latest download, and doesn't seem to be mentioned in the doco.

  •  239
    Abhishek replied

    Hello,

    You can activate it by going to plugins page here /wp-admin/plugins.php

    and activate the plugin named "Woffice Core".

    That should do it.

    Let me know if you need further help.

    Cheers

    Kind Regards,

    Abhishek 

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  •  2
    sath67 replied

    Thanks Abhishek, but the issue is that I don't have the Woffice Core plugin and don't know how to get it. I have support and have downloaded the latest 2.8.2.1 version full package file, but it only has 4 plugins included and none of them are Woffice Core?

  •  2
    sath67 replied

    PS. I have a multi-site install if that makes a difference, and am quite fine to do manual installs. I just need the plugin files.

  •   François replied privately
  •  2
    sath67 replied

    Thanks - that's great.

    Is there somewhere that explains the manual setup for multi-site. Do the other inc files need to be manually added somewhere? The CSS, JS, etc files? It looks like I'm not getting all the CSS required.

  •  239
    Abhishek replied

    Hello, 

    There is no extra setup for multisite, if you are facing any such issue please do share some screenshots so that we can have a look.

    Let me know.

    Kind Regards,

    Abhishek 

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  •  2
    Luca Comelli replied

    Same probleme here!

    Stuck in this situation! I click update and... back here!

    Attached files:  Schermata 2019-05-13 alle 09.37.03.png

  •  2
    djgregb84 replied

    I have the same problem, after woffice update to 2.8.3 impossible to activate woffice core and update woffice core doesn't work

    Attached files:  Capture.PNG

  •  1
    Lynn replied

    Having the same issue here. I go to update the core plugin and it says that "Plugin updated successfully." but as soon as i go back to the plugin page it says to please update. Please advise. Thanks

  •  1
    mara_mpb replied

    same issue here. Plugin stays on 1.0.0

    regards

    B

  •  2
    sath67 replied

    @Abhishek Not sure if this thread has been hijacked, or if this is a related issue. My Woffice Core plugin also shows version 1.0.0.

    Attached is a screenshot of the Woffice Calendar widget, which is clearly not showing correctly.

    The HTML in the widget has a container DIV which is marked up with "woffice-calender" id and class. This class is in the woffice\scss\plugins\woffice-event-calendar.scss file, but doesn't seem to be loading on the widget.

    Maybe something to do with the scss pre-processor?

    Hope that makes sense. Thanks in advance for your assistance.

    Attached files:  Calendar Widget.PNG

  •  2
    sath67 replied

    Also getting this error on loading the page: Failed to decode downloaded font: https://synnohub.com/stevesfriends/wp-includes/fonts/dashicons.eot?50db0456fde2a241f005968eede3f987

    Explains why the dash-icons are showing up as boxes I guess - but I'm not sure how to fix it.

  •  2
    djgregb84 replied

    The worst is that the activation of the plugin is impossible so no icon, no font, everything is broken while the site is in production.
    We must give us the solution to repair quickly please 

  •  3
    Ivo replied

    Hi,

    Yes i bought this product yesturday and im facing the same issue.

    I Can't activate/update woffice core.

  •  2
    jean-pierre replied

    same for me. stuck in the update process. says the update has been done but can't activate (sorry, it's in french)

    "

    Décompression de la mise à jour…

    Installation de la dernière version…

    Retrait de l’ancienne version de l’extension…

    L’extension a bien été mise à jour.

    "

    it says the extension is updated but clicking on "Return to Required Plugins Installer" shows again

    "Woffice Core Update Woffice Core

    Pre-PackagedRequired

    1.0.0Installed version:

    2.8.3Minimum required version:

    2.8.3Available version:

    Installed But Not Activated, Requires Update"

  •  2
    jean-pierre replied

    lookking at the woffice core directory, the file woffice-core.php looks this way:

    <?php
    /**
     * Plugin Name: Woffice Core
     * Plugin URI:  https://woffice.io
     * Description: Woffice extensions and settings
     * Version:     1.0.0
     * Author:      ALKALAB
     * Author URI:  https://alkalab.com
     * License:     GPL2
     * License URI: https://www.gnu.org/licenses/gpl-2.0.html
     * Text Domain: woffice-core
     * Domain Path: /languages
     */

    require_once 'woffice-functions.php';

    /**
     * Class Woffice_Core
     *
     * @since 2.8.2
     */
    class Woffice_Core
    {

    it does mention "Version: 1.0.0" in the first comment but in the second one "@since 2.8.2"

    could the version number be wrong in the file ?

  •  3
    Ivo replied

    Support?

     Somebody will help us all , as this is high priority issue? 

  •  2
    jean-pierre replied

    just to test, I changed the "Version: 1.0.0" in the comment with "Version: 2.8.3" and now it works :-)

    ok, it's just a test. the problem should be somewhere else...

  •  239
    Abhishek replied

    Hello all,

    A new version 2.8.3.1 will be released today to address the issue.

    For now a simple fix is to delete the Woffice core plugin, that’ll fire the message to install it and that new install will be the newest version.

    Hope this helps.

    Kind Regards,

    Abhishek 

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  •  3
    Ivo replied

    Hi Abhishek,

    I Deleted it , re-applied it , still it's on version 1.0.0 .

    Is there any different method how to fix this bug?

  •  3
    jbelanger1 replied

    Hi Abhishek,

    Same for me, did what you said (to manually delete then reinstall plugin), did the same thing as yesterday. Still on version 1.0.0

    Thank you !

  •  239
    Abhishek replied

    Hello,

    The new version is live can you update and try again.

    Let me know.

    Kind Regards,

    Abhishek 

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  •  2
    djgregb84 replied

    Doesn't works for me, delete woffice core and reinstall and the same problem, impossible to activate

  •  239
    Abhishek replied

    Hello djgregb84,

    The new version is live 2.8.3.1, you can download it from http://hub.alka-web.com/woffice/updater

    This address the core plugin issue.

    Kind Regards,

    Abhishek 

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  •  3
    Ivo replied

    Hi, i can't download it, i entered everything as needed but getting error.

    https://imgur.com/a/zXIxCUt

  •  239
    Abhishek replied

    Hello Ivo,

    Replied you on the other ticket you created please have a look and let me know.

    Kind Regards,

    Abhishek 

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  • Kevin replied

    I have same issue. Can't update. Please tell me how I upgrade to latest version? Can I just overwrite alle files from the update to my existing theme folder?

  •  2
    djgregb84 replied

    Update theme with 2.8.3.1 and update woffice core

  •  606
    François replied

    Hi there, 

    Yup, update instructions can be found here: https://alkaweb.atlassian.net/wiki/spaces/WOF/pages/229722/Updates+Licenses

    For any error, please open a specific ticket so our team can have a looksmile.png

    Kind Regards,

    François 

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