Okay
  Public Ticket #1598856
Extremly huge Backup Files
Open

Comments

  • BobScarpelli started the conversation

    Dear Support,

    I already had mentioned that in another ticket, but I have no solution for that.

    I downloaded the whole page via FTP … and it had a size of 53 MB … now I have Unyson Backup and Backupguard Plugin, and both tell me that the Full Backup has a size of nearly 13 GB (!) … I was never able to download it, as it gives me a timeout.
    How can it be, that the system is so big? I really need your help here, because I don't have any backup yet, and the forum is getting bigger every day (250 Users) …

    Please help me out on that one, as I can't see the problem from the FTP Files I was able to download.

    I also am afraid to make updates of the system, cause if it should crash, I will have a big problem, not having any backup!

    Thank you for your support!


  •   François replied privately
  •   BobScarpelli replied privately
  • BobScarpelli replied

    Thank you!!

  •  485
    François replied

    I just had a look, you have 52GB of Unyson backups.

     wp-content/uploads/fw-backup 

    Simply delete the extension or this folder or the backups from your Backups page on WordPress. 

    Kind Regards,

    François 

    Want feedback on your awesome site? Get yourself a beta access on our new product Feedier.com here: https://feedier.com/

  • BobScarpelli replied

    Hey François,
    but you have no idea why a single backup is 12GB big? Even with 12GB I will not be able to make a backup because of PHP Timeout … I already checked with my hosting company.

    We never uploaded that much data. So it must be something else. Any idea?
    Thanks for your help!

  •  485
    François replied

    Hello, 

    This is because it's saving your wp-content/uploads/ folder which contains another backup of your whole site from the other plugin. Basically, you're backing up backups. Simply go in this folder, delete everything bigger than 1GB and anything that look like a backup. Then try again and it'll be way lighter. 

    Otherwise, I'd recommend you to get in touch with your host or someone in charge of your FTP to dig deeper as it's not related to Woffice. Which is 25MB 

    I hope that helps 

    Kind Regards,

    François 

    Want feedback on your awesome site? Get yourself a beta access on our new product Feedier.com here: https://feedier.com/