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Welcome to Alkaweb's support center


First thank you very much for your purchase or your interest in our product. Please before opening a ticket take a look in the the theme's documentation and articles below. For a quick and smooth support :

  1. If it's an issue in your website, please send us a Wordpress login (username/password/url)
  2. Upload screenshots of the issue, it helps us a lot to figure it out the issue

We have about 30 new tickets everyday, we are based in 3 different locations so we try to support 24/24h, yet you may have to wait 10 hours to get an answer (rarely more than one day but sometimes it happens). We try to reply within 6-8 hours. We offer support in English, Brazilian, Italian & French.

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Public Tickets

Dejan Wiki Pages   Woffice - Intranet/Extranet WordPress Theme   Updated Just now   6 Most recent comment from Chris:This is an excellent modification, and I think this would make a real theme improvement to implement this change. Just like bbpress, it makes sense for wiki sub-categories to be organized in the sam ... AlexZ Sorting Member Page   Woffice - Intranet/Extranet WordPress Theme   Updated 4 hours ago   1 Most recent comment from AlexZ:Hi! I read this https://alkaweb.ticksy.com/article/6454/. But I would like to introduce sorting by surname, not by first name (normaly first and surname are shown in buddypress). And I would like to s ... Summer Polls   Woffice - Intranet/Extranet WordPress Theme   Updated 20 hours ago   1 Most recent comment from Summer:Two things: 1. Can I create more then one poll? If so, how? 2. Can I make it so that there is only one option able to be checked instead of users being able to select more then one poll answer? Chris Projects as (also) Support Items   Woffice - Intranet/Extranet WordPress Theme   Updated 1 day ago   3 Most recent comment from Chris:Hello, thanks for your response! 1) I'm actually looking to preserve every part of the project extension as it is, only to add a second "support project status" taxonomy for to mark the project "op ... Thomas Social Login Buttons   Woffice - Intranet/Extranet WordPress Theme   Updated 1 day ago   7 Most recent comment from Thomas:I did the things you've mentioned. It still doesn't work.  Here are my wp login details and FTP login details: http://collaborativeentrepreneurshipnetwork.org/login un: admin pw: BDB0JQzW$xSw(bKB8j ...